Terms & Conditions

Vicus is an app built and operated by Popas Ventures LLC (“Company,” “we,” “us,” or “our”). By using Vicus (the “Service”), you agree to these Terms. If you don’t agree, please don’t use the Service. Simple as that.

You must be 18 or older to create a Vicus account. Caregivers may add information about a child they care for, but children may not have their own accounts.

Vicus helps caregivers build a trusted Circle of people who can lend a hand. You invite people you trust into your Circle, then share specific requests for help as Wishes — what you need, when, and who it's for. Anyone in your Circle can claim a Wish and follow through, and once it's done you can send them a gratitude message to say thanks. Vicus also includes a private Reflections space with guided journaling prompts, and tools to report or block anyone who violates these Terms.

• Keep your account credentials safe. You’re responsible for actions taken through your account.
• Be truthful in the information you share with us and in your profile.
• When you share information about a dependent or anyone else, you confirm you have the right to do so and that you're sharing only what's necessary. Don't post sensitive details (medical, financial, etc.) about another person without their consent.
• If you suspect unauthorized access, please contact us immediately at support@vicus-app.com.

We designed Vicus for safety, warmth, and practical help. By participating, you agree to:

• Treat others with respect. Hate, harassment, discrimination, or abusive behavior won’t fly.
• Share accurate information about care needs. Don’t impersonate others or post harmful advice.
• Respect privacy. Don’t post or share someone else’s personal info without consent.

We have zero tolerance for objectionable content or abusive users, and we act on reports within 24 hours. If someone in your Circle violates these guidelines, you can report them or block them directly in the app — blocking removes them from your Circle and prevents further contact. We review every report and may warn, suspend, or remove accounts that break these rules. For anything you can’t resolve in-app, email us at support@vicus-app.com.

You retain ownership of the content you create (messages, photos, lists). By posting content, you grant Popas Ventures LLC a license to use, host, and display that content to provide the Service—but we don’t claim ownership. If you remove content, it's immediately hidden from others, but it isn't instantly erased from our systems; see our Privacy Policy for how to request permanent deletion.

Your privacy matters. Our Privacy Policy explains how we collect, use, and protect your data. Please read it — it’s the best place to understand how we handle personal information.

Vicus runs on a small set of trusted infrastructure partners — for hosting, analytics and crash reporting, push notification delivery, and transactional email. Each has its own terms and privacy practices; see our Privacy Policy for the current list and links to each provider's policy. We're not responsible for how third-party providers handle data outside of what's described there.

We may suspend or terminate accounts that break these Terms, violate the Community Guidelines, or threaten safety. We’ll try to be fair — and we’ll usually notify you if possible.

We built Vicus to support caregivers, but the Service does not provide medical, legal, or professional advice. Always consult qualified professionals for medical or legal issues. The Service is provided “as is.” To the fullest extent permitted by law, Popas Ventures LLC disclaims implied warranties.

Vicus is a tool for everyday care coordination — it is not a crisis, emergency, or medical service, and nothing in the app is monitored in real time. If you or someone you’re caring for is in crisis, please don’t wait on Vicus: call or text 988 (Suicide & Crisis Lifeline, US) or call 911 for immediate help.

To the extent permitted by law, Popas Ventures LLC is not liable for indirect, incidental, or consequential damages arising from your use of the Service. Our total liability for most claims is limited to an amount up to the fees you paid us in the prior 12 months (if any).

You agree to indemnify and hold harmless Popas Ventures LLC from claims, losses, liabilities, and expenses arising from your use of the Service or violation of these Terms.

We may update these Terms from time to time. When we make material changes, we’ll notify you through the app or by email. Continued use after changes means you accept the updated Terms.

These Terms are governed by the laws of Texas, United States, without regard to conflict-of-law principles. If any provision is unenforceable, the rest remains in effect.

If you have questions or need help, reach out — we’re happy to listen:

• Email: support@vicus-app.com

Thanks for being part of Vicus. We know caregiving can be messy and beautiful at the same time — we built this space to make it a little gentler.